Contact Us

Contact Us

COVID-19 Notice: Our call centers have encountered mild disruption due to local shelter in place restrictions. If you have any questions, please contact support via email, chat or phone. If calling by phone, please leave a message and a Customer Service Member will respond as soon as possible.

Looking for sizing information? Click here for sizing.

If you would like to track your order, please click here to access your account.

Looking for missing pieces or do you have an incomplete game issue? Click here pieces issues.

Experiencing problems ordering online or having questions regarding certain products? Please feel free to contact us.


Toll Free: 1-855-SO-CATAN or 1-855-762-2826


Attn: Catan Shop Online Store
Powertex Group
5651 State Road 93
Eau Claire, WI 54701


[email protected]


We strive to answer your questions within 24 hours.